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Scroll to see info sheets organized by sections.

Lotto Brands
4 items

Keno QR Code Poster

Ongoing

Web Cash

Dec. 02, 2024

LOTTO MAX: Big Changes Coming!

Apr. 11, 2026

LOTTO MAX: Advance Buy Roll-Down

Jan. 13, 2026 - Apr. 10, 2026
items
Operations
12 items

Theft Prevention - Best Practices - Ongoing

Ongoing

Fraud Prevention - Manual Entry Credit Card

Ongoing

Theft Prevention - Grab & Runs - Ongoing

Ongoing

Left Behind & Damaged Tickets: PROCESS UPDATE

May 23, 2022

Delivery Notifications

Lotto Webpages Whitelist

Oct. 20, 2023

Equipment Overview

Cancellation Rules - All Games

Equipment Cleaning Guide

RN Troubleshooting Guide

Terminal Password Protocols

Promo Voucher

Compliance
4 items

ID25 Steps to Age Verify & Mystery Shop Criteria

Ticket Validation and Mystery Shop Criteria

Grant's Law Requirements

Jul. 09, 2024

The Compliance Journey

Compensation
4 items

2026 Retailer Commissions

Dec. 31, 2025 - Dec. 30, 2026

2026 Sales Growth Incentive

Jan. 01, 2026 - Dec. 31, 2026

2026 Seller's Prize

Jan. 01, 2026 - Dec. 31, 2026

2026 Sales Bonus Program (RN)

Jan. 01, 2026 - Dec. 31, 2026
Reporting
4 items

Transactions History Report

Stock Summary Report

The General Terminal Report

General Terminal Report & Invoice

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Retailer Hub

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Top Links

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Related Links

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About BCLC

About BCLC

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Our operations span the entirety of the province that we now call British Columbia. We respectfully acknowledge that we are guests in the territories of more than 200 First Nations, each with unique traditions, cultures, and histories. We are grateful to these First Nations caretakers for their stewardship of these lands and waters since time immemorial.

BCLC is committed to establishing and maintaining good relations with all First Nations, Métis, and Inuit people in British Columbia and beyond. Our journey has only recently begun, and we have a lot of work to do in collaboration with Indigenous Peoples to understand the Truth, reconcile the past, and truly generate win-wins for the greater good, together.

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