Retail Network (RN)

Scroll to see info sheets organized by sections.

Lotto Brands
2 items

Keno Free Play Coupon Instructions - Ongoing

Keno - How to Print Top Winners

Ongoing
Operations
16 items

New Lotto Packages & Lotto Max Selection Slips Planogram

Sep 04, 2018

Fraud Prevention - Manual Entry Credit Card

Ongoing

Theft Prevention - Best Practices - Ongoing

Ongoing

Independent Retailer Contest Winners Info Form

Ongoing

Lottery Table Selection Slip Planogram - Template

May 11, 2019

Theft Prevention - Grab & Runs - Ongoing

Ongoing

Equivalent Non-Cash Prize Payout

Sep 16, 2019

BCLC Prize Payout Closures Q&A

Mar 18, 2020

BCLC Prize Payout Closures

Mar 18, 2020

Q&A to Support Selling Lottery

Ongoing

New Lottery Equipment- Site Assessments

Jul 23, 2020

Changes to Invoicing

Apr 01, 2021 - May 21, 2021

Poster - Watch Keno on Mobile

Ongoing

Poster - Check Ticket

Ongoing

Poster - Physical Distancing

Ongoing

New Invoices - Critical Dates

May 03, 2021
Compliance
6 items

ID25 - Age Verification Process

Jan 01, 2021

Failure to Age Verify

Jan 01, 2021

Ticket Validation & Mystery Shop Criteria

ID25 Steps to Age Verify & Mystery Shop Criteria

ID25 Mystery Shop 3 & 4 Remedies

Mar 15, 2021

Continue to ID25 - Players Who Are Wearing A Mask

Oct 21, 2020
Incentives & Compensation
9 items

Execution Excellence Checklist

Ongoing

2021 Sales Growth Incentive RN-HN

Jan 01, 2021 - Dec 31, 2021

2021 Seller's Prize

Jan 01, 2021 - Dec 31, 2021

2021 Validation Commission RN-RSG

Jan 01, 2021 - Mar 31, 2021

2021 Sales Bonus Program - RN

Jan 01, 2021 - Dec 31, 2021

2021 Sales Commission - RN-RSG

Jan 01, 2021 - Dec 31, 2021

NEW - 2021 Certification & Staff Update Form Incentive

Jan 01, 2021 - Dec 31, 2021

2021 Prize Redemption Commission - RN-RSG

Apr 01, 2021 - Dec 31, 2021

Prize Redemption Commission Invoice Adjustment

Apr 01, 2021 - May 21, 2021