Skip to main content
Retailer Hub
BCLC Retailer Hub
Promotions
Scratch & Win
Upcoming & Recently Launched
Planograms & Forms
Buybacks & Expired Tickets
Unclaimed Prizes
Retailer Information
Retail Network (RN)
Retail Stores Group (RSG)
Hospitality Network (HN)
Lotto Express Network (LX)
Training
Get Lotto Certified
Staff Update Form
Training Resources
Training Videos
Game Information
Policies
Policies Overview
Retailer Policy Manual
Need help?
Hotline Inquiries
Retail Stores Group (RSG)
Scroll to see info sheets organized by sections.
Lotto Brands
7 items
Keno QR Code Poster
Ongoing
S&W New Data Matrix
Jan 04, 2022
Lotto Express - BC49 Product Enhancement
Apr 04, 2022
Lotto 6/49 Game Enhancement Announcement
Sep 11, 2022
Lotto 6/49 Digital Jackpot Sign Update
Mar 28, 2022
Lotto 6/49 Advance Draw Roll-Down
Apr 14, 2022
- Sep 10, 2022
Scratchers $10 Mystery Multiplier
May 02, 2022
Operations
18 items
RSG Business Brochure
RSG Manual Entry Credit Card Fraud Prevention
Ongoing
RSG Lotto Max Jackpot Posters
May 11, 2019
Thermal Paper Storage Tips
2021-2022 Uniform Program
Apr 01, 2021
- Mar 31, 2022
12-Part Selection Slip Planogram
May 11, 2019
Safe Instructions
Nov 22, 2019
UniFirst Log In Instructions
Ongoing
Printer - Preventative Maintenance
Ongoing
Invoice Details
Sep 15, 2021
Payment Terminal Policy
Apr 01, 2022
Prize Claims Over $2,000
Jul 05, 2021
Lotto Transformation Brochure #1
2022-2023 Uniforms Program
Apr 01, 2022
- Mar 31, 2023
2021 Engagement Survey Results
V400c Installation Instructions
May 09, 2022
Left Behind & Damaged Tickets: PROCESS UPDATE
May 23, 2022
Lotto Transformation Brochure #2
Compliance
4 items
ID25 Steps to Age Verify & Mystery Shop Criteria
Ticket Validation & Mystery Shop Criteria
ID25 Service Standard Remedy
Jan 01, 2022
Payment Card Terminal Procedures
Apr 01, 2022
- Mar 31, 2023
Incentives & Compensation
6 items
2022 Retailer Commissions
Jan 01, 2022
- Dec 31, 2022
2022 Seller's Prize
Jan 01, 2022
- Dec 31, 2022
2022 Certification & Staff Update Incentives
Jan 01, 2022
- Dec 31, 2022
2022-2023 Compensation Program
Apr 01, 2022
- Mar 31, 2023
Prize Redemption Commission Now 2%
Apr 01, 2022
2022 Compliance Incentive
Apr 01, 2022
- Dec 31, 2022
If you gamble, use your