Retail Stores Group (RSG)

Scroll to see info sheets organized by sections.

Lotto Brands
2 items

Keno Free Play Coupon Instructions - Ongoing

Keno - How to Print Top Winners

Ongoing
Operations
20 items

12-Part Selection Slip Planogram

May 11, 2019

RSG Manual Entry Credit Card Fraud Prevention

Ongoing

RSG Lotto Max Jackpot Posters

May 11, 2019

Independent Retailer Contest Winners Info Form

Ongoing

UniFirst Log In Instructions

Ongoing

Payment Terminal Security Standards

Ongoing

Equivalent Non-Cash Prize Payout

Sep 16, 2019

Safe Instructions

Nov 22, 2019

RSG Uniform Program

Apr 01, 2020 - Mar 31, 2021

BCLC Prize Payout Closures Q&A

Mar 18, 2020

BCLC Prize Payout Closures

Mar 18, 2020

New Lottery Equipment- Site Assessments

Jul 23, 2020

RSG Payment Services Fees

Apr 01, 2021

2021-2022 Uniform Program

Apr 01, 2021 - Mar 31, 2022

Changes to Invoicing

Apr 01, 2021 - May 21, 2021

Poster - Watch Keno on Mobile

Ongoing

Payment Terminal Policy

Mar 31, 2021

Poster - Check Ticket

Ongoing

Poster - Physical Distancing

Ongoing

New Invoices - Critical Dates

May 03, 2021
Compliance
6 items

ID25 - Age Verification Process

Jan 01, 2021

Failure to Age Verify

Jan 01, 2021

Ticket Validation & Mystery Shop Criteria

ID25 Steps to Age Verify & Mystery Shop Criteria

ID25 Mystery Shop 3 & 4 Remedies

Mar 15, 2021

Continue to ID25 - Players Who Are Wearing A Mask

Oct 21, 2020
Incentives & Compensation
9 items

2020-2021 RSG Compensation Program

Apr 01, 2020 - Mar 31, 2021

2021 Seller's Prize

Jan 01, 2021 - Dec 31, 2021

2021 Validation Commission RN-RSG

Jan 01, 2021 - Mar 31, 2021

2021 Sales Commission - RN-RSG

Jan 01, 2021 - Dec 31, 2021

NEW - 2021 Certification & Staff Update Form Incentive

Jan 01, 2021 - Dec 31, 2021

2021 Prize Redemption Commission - RN-RSG

Apr 01, 2021 - Dec 31, 2021

Prize Redemption Commission Invoice Adjustment

Apr 01, 2021 - May 21, 2021

2021-2022 RSG Compensation Program

Apr 01, 2021 - Mar 31, 2022

2021-2022 RSG Sales Growth Incentive

Apr 01, 2021 - Mar 31, 2022