Lottery Terminal Training

Read & watch. Step by step instructions for selling Lotto products.
watch all videos (30 mins)
Using Your Terminal
General terminal functionality
Lottery Terminal User Display

Lottery Terminal User Display

Learn how to navigate the Lottery Terminal screens; from identifying your Retailer ID to Logging Off.

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The Cart

The Cart

Learn how to edit items in the Cart before completing the sale.

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Information Sheets:
Receiving Pull Tab Orders
Lottery Terminal User Display
The Cart On-Off
Lotto Scanner
Age-Verification 19+
Training Mode & Practice Activities
Login Credentials
Lottery Terminal Quick Steps
Printing Ticket Line-Up
Online Games
All things Online Tickets
Selling Online Tickets

Selling Online Tickets

Learn how to sell Online Tickets include Lotto 6/49, Lotto Max, Keno and more.

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Cancelling Online Tickets

Cancelling Online Tickets

Learn how to cancel Online Tickets including Lotto 6/49, Keno and more.

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Validating Online Tickets

Validating Online Tickets

Learn how to validate Online Tickets including all the different outcomes.

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Information Sheets:
Online Ticket Features
Selling Online Tickets
Editing Online Tickets
New Selection Slips & Planogram
Cancellation Rules
Validating Free Play Prizes
Prize Payout Levels
Validation Scenarios
Printing Draw Results
Snapshot: Ticket Replay
Snapshot: 4 Ways to Sell
Snapshot: Number of Tickets
Snapshot: Old Barcode Toggle
Snapshot: Last Plays
Quick Reference Guides:
Selling Online Tickets
Cancelling Online Tickets
Validating Online Tickets
Self-Service Terminal
All things SST
Information Sheets:
Equipment Overview
Purchasing a Ticket
Editing the Cart
Payment Options
Validating a Ticket
Scratch & Win
All things S&W
Receiving Scratch & Win Ticket Orders

Receiving Scratch & Win Ticket Orders

Learn the required steps when receiving your Tickets, including scanning the Packing Slip.

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Selling Scratch & Win Tickets

Selling Scratch & Win Tickets

Learn how to sell Scratch & Win Tickets and Ticket Packs using the Lottery Terminal.

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Cancelling Scratch & Win Transactions

Cancelling Scratch & Win Transactions

Learn how to reverse the sale of a Scratch & Win Ticket or Ticket Pack and place Tickets back into your inventory.

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Validating Scratch & Win Tickets

Validating Scratch & Win Tickets

Learn how to validate Scratch & Win Tickets, including how to validate a Free Ticket prize.

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Information Sheets:
Receiving Scratch & Win Orders
Ticket Types & Features
Ticket Activation
Ticket Activation Cancellation
Validating Free Ticket Prize
Prize Payout Levels
Validation Scenarios
Scratch & Win Brochure
Web Cash
Printing Ticket Line-Up
Quick Reference Guides:
Receiving Scratch & Win Orders
Selling Scratch & Win
Cancelling Scratch & Win Transactions
Validating Scratch & Win