Learn how to cancel a ticket where the barcode is damaged and cannot be scanned.
Learn how to cancel a clean printed ticket which retains the barcode and ticket control number.
Learn what to do when cancelling a ticket where printing damaged both the barcode and the control number.
This video explains the sections on the Daily Sales Report printed from the lottery terminal.
This video explains the sections on the Invoice Report printed from the lottery terminal.
Learn how to properly clean the lottery terminal to minimize errors when scanning a barcode or when printing a ticket produced by a selection slip.
This video outlines the best practices for effectively scanning a lottery ticket when validating.
Learn how to turn the 'Retailer Copy' feature ON and OFF for the validation slips.
This video explains the process around first-time sign on to your lottery terminal.
Learn how to properly clean the printer which will minimize printer jams and service interruptions.
This video details how to turn the lottery terminal OFF and ON for Hotline support calls.