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Back-Office Training

Read & watch. Learn about managing your Lotto business using the Lottery Terminal.
Managing Scratch & Win
Learn about back-office procedures using the Lottery terminal.
Receiving Scratch & Win Ticket Orders

Receiving Scratch & Win Ticket Orders

Learn the required steps when receiving your Tickets, including scanning the Packing Slip.

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Returning Scratch & Win Tickets

Returning Scratch & Win Tickets

Learn the necessary actions to perform on the Lottery Terminal when returning Ticket returns to BCLC, for events such as Buyback Campaigns, Expiring Tickets campaigns and closures.

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Information Sheets:
Receiving Scratch & Win Orders
Returning Scratch & Win Tickets
Printing Ticket List
Snapshot: Scanning the Packing Slip
Snapshot: Inventory Screen
Impacts of Selling Inactive Tickets
Quick Reference Guides:
Receiving Scratch & Win Orders
Returning Scratch & Win Tickets
Reporting
All things Reporting
The Reporting Feature

The Reporting Feature

Learn how to navigate Reporting, including how to view and print Terminal Sales reports. This is also where you will print a record of last transaction.

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Information Sheets:
The General Terminal Report
Transactions History Reports
Stock Summary Report
General Terminal Report and Invoice
Snapshot: Last Plays
General Terminal Report Invoice Enhancements
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Top Links

Top Links

  • Upcoming S&W Tickets Upcoming S&W Tickets
  • Training Videos Training Videos
  • Retail Network (RN) Retail Network (RN)
  • Policies Overview Policies Overview
  • Pull Tabs (HN) Pull Tabs (HN)

Related Links

Related Links

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  • Group Play Group Play
  • Winners Winners
  • Become a Retailer Become a Retailer
  • Winning Numbers Winning Numbers

About BCLC

About BCLC

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  • Terms of Use Terms of Use
  • Privacy Statement Privacy Statement

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Our operations span the entirety of the province that we now call British Columbia. We respectfully acknowledge that we are guests in the territories of more than 200 First Nations, each with unique traditions, cultures, and histories. We are grateful to these First Nations caretakers for their stewardship of these lands and waters since time immemorial.

BCLC is committed to establishing and maintaining good relations with all First Nations, Métis, and Inuit people in British Columbia and beyond. Our journey has only recently begun, and we have a lot of work to do in collaboration with Indigenous Peoples to understand the Truth, reconcile the past, and truly generate win-wins for the greater good, together.

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